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What people say about
Beachfront Vacation Shop

Upon arrival at our “dream villa” on 13th July we found it to be “for sale” and nothing like the photographs on the internet. It was uninhabitable due to it not having been cleaned or maintained. Dirty bedding, a horrible smell throughout, a leaking waste disposal unit in the kitchen, verdigris on the windows, broken appliances, filthy furniture, weeds growing by the pool etc etc, you get the picture! After much heated conversation with the owners they finally agreed a full refund and we booked a hotel for the night.
Next morning the “Brits guide” was opened and with the help of a laptop computer (brought at the last minute, thank goodness!) we started phoning some of your recommended rental companies. The BEACH FRONT VACATION SHOP were the first to answer the phone and Wayne, the manager and owner, was extremely helpful and sympathetic to us in our hour of need. He was able to offer us a few accommodation options and he invited us to view one of his company’s properties in the Regal Oaks Resort, Old Town, Kissimmee. Although this was not our original area of choice, we were desperate (with a distraught wife and three children in tow!). We have stayed in a sister resort, Regal Palms, in the past and thoroughly enjoyed the setup there. We were given a warm welcome by lovely Anne Philips, receptionist, and Wayne’s “right hand woman”! She directed us to the villa and had someone meet us there to check we were happy to stay and that everything was in order. The villa was spotlessly clean, spacious and with the essential air conditioning running, it was bliss. The villa was everything we needed and indeed nothing less than what should have been offered in the original villa. Shame on them!
Shortly afterwards that morning, Wayne called to the villa in person to ensure we had settled in and that everything was satisfactory. Both he and Anne run a tight ship and the few queries we had were dealt with efficiently and promptly. In our circumstances, we cannot speak highly enough of them and will definitely book with them again.
Stewart & Fiona Maze and Family, Northern Ireland.
Many thanks for your email and kind words about the book. We are thrilled we were also able to be a vital resource in rescuing your holiday from the jaws of doom! It is not often we hear things like that and we are delighted everything worked out well for you. We also know Wayne at the Beachfront Vacation Shop well and are really pleased that he and his company were able to help you out. If you don't mind, we will pass on your email as I'm sure he will appreciate the feedback?
Simon and Susan Veness
"Hi, the Richardson Family would like to thank you for allowing us to stay in your home during our stay in Florida! The home is very beautiful and we really enjoyed everything the home had to offer ! We look forward to visiting the area again and possibly staying in this home! Again we thank you , the Richardsons!"
The Richardson Family, England
"I can't thank Beachfront Vacation Shop enough for making our stay in Florida everything we had imagined. From start to finish all our needs were met and our villa was in impeccable condition when we arrived! The information BVS gave us was really helpful for getting around the parks and avoiding stressful tourist queues! I recommend BVS to anyone visiting the area!"
Dave R, Southampton, England
"Our villa was so close to Disney! Thank you Vacation Shop for a great time!"
May S, Raleigh, NC
"Beachfront Vacation Shop did a very professional job helping us organize a vacation for my family. We had questions about the pool and spa when we arrived and their office was able to answer these easily and quickly. It was great to arrive and find food and cokes waiting for us at the house. I really recommend adding this service if you are making a long trip down to Florida."
D. Mayer, Ohio
"I really liked the house we stayed in for a week. The development is really new and so in totally impeccable shape. It was close to Universal Studios where our family absolutely HAD to go! We shopped around for the best value and quality before we came to Florida and I know we made the best choice! Thanks to all the team there!"
Don P, New York
"Thanks to all at BVS for a great time in Florida. Our boys can't wait to come back and we'll definitely be booking with your company! Great job!"
Sally F, Bangor, Maine
"We had a problem working our television and our BVS guy got us running in no time at all. We had been on vacation before and really had trouble with service but the guys at Shop really know how to make a vacation a smooth ride. A++"
Davey G, Georgia

"Marvelous time for myself and my daughters traveling to the United States for the first time. Our community felt very secure, which we had been concerned about and our villa was so large and luxurious we didn't want to fly home. If you are traveling I cannot recommend a stay with the Vacation Shop enough."
Jane, Winchester, United Kingdom

"Just like to say thanks for your time today and last week. Brilliant work. Nice to be able to deal with a company who care and are easy to speak to. I'd be happy to give you guys a reference anytime."
Joe O. from "Dial-A-Flight" UK

"Just to let you know that everything went good in Florida ! Your house is very good located and it was very clean . We have been very happy to stay in your home and we will let you know to go back very soon !"
Nathalie D

...and From The Owners

"At last some income – thanks to the BVS team, my very first paying customers – since we closed in October 2007. I’ll bring you a bottle of bubbly, when we finally meet. It looks like the hard work is finally starting to pay off, even if we still have a long way to go."
Gordon N, Aberdeenshire, UK

 


 
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